![]() IKEA wants to make shopping fun and safe for the many people and this includes the children’s play areas in each of our stores. IKEA issued the following statement to KSL-TV regarding the incident, which doesn’t really address what happened in this case: “They’re obviously making us feel unwelcome there, so I don’t want to go where I’m not welcome,” the dad told the station. Instead, the family left in tears, and said they won’t return. When his parents offered to take him out of the chair themselves, they say workers told them it’s against IKEA policy to allow parents in the play area. Though she explained that she didn’t need that kind of attention, just some help getting out of his wheelchair, she says the employee didn’t budge. Her son uses a wheelchair and a reverse walker to help him get around, which shouldn’t have been a problem, his mom said, adding that he isn’t medically fragile and can transfer out of his wheelchair to crawl around and play.Īfter talking to a manager, the IKEA worker told the mom that her son wouldn’t be allowed in, because they couldn’t provide “one-on-one care,” she said. “(The employee) said, ‘Well, she’ll pass, but I don’t know if he will ,'” she said. When their mom tried to sign the kids into the Smaland play area, she said workers told her they couldn’t allow her son inside. The parents brought their son, 10, and daughter, 8, to Ikea on Sunday, and decided to bring the kids to the play area, they told KSL-TV. ![]() But one family says their son, who has cerebral palsy, was kept from IKEA’s designated kid space during a recent visit to a Utah store. Stores that provide a play area for kids can be a welcome relief for parents tired out from dragging their offspring around during long shopping trips.
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